You will receive immediate confirmation from PayPal that your transaction has been made. Your order will then be passed to our distribution team who will make contact with you the following working day to arrange a suitable date for delivery. If you are not available to receive a call from our delivery team they will contact you by text or email with a unique delivery reference number and direct you to their secure website at where you can select a convenient delivery date.

On or before the day of delivery you will be given a delivery time slot so you’re not hanging around all day.

Our delivery team will then deliver the product into your property and will unpack it and let you check it over to make sure you are happy with your purchase. When you’re satisfied, you will be asked to sign for the delivery and the team will be on their way.

Within a few days of your order being placed you will receive an official UK VAT invoice from our company in Italy.